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Frequently asked questions
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Insyder Loyalty
Create a free Spyder account to join automatically. You’ll receive 50 points when you sign up.
You earn at least 1 point for every $1 spent, and more at Silver and Gold. When you become a member you are gifted 50 points to start.
Every 100 points equals $10 off. Sign in before checkout to apply your points to your order.
All members start at Bronze. Spend $400 in a year to reach Silver, or $800 or more to reach Gold. Bronze members earn 1 point per $1, Silver earns 1.25, and Gold earns 1.5. Silver and Gold members receive 100 bonus points when they reach the tier, plus early access to sales. Gold members also get exclusive discounts. Free ground shipping is included at every tier.
Yes. You can redeem up to 700 points ($70) per order. Any remaining points stay in your account for future purchases.
Yes. All Insyder members receive free ground shipping. Two-day and overnight shipping are available at standard rates.
Sign in and go to “My Account” to see your points balance, current tier, and activity history.
Yes. All previously earned points have been restored and can be used now. Restored points expire December 31, 2026. Points earned from October 16, 2026 on expire 12 months after the date they’re earned.
Points earned on a returned item are removed from your account, and the returned amount no longer counts toward your tier spend.
No. Points can’t be applied to an order after it’s been placed, but they’ll stay in your account for your next purchase.