Currently, Borderfree supports Visa, MasterCard, PayPal, American Express, JCB, and China UnionPay, with additional payment options coming soon.
The following is a summary of delivery estimates** for our international orders. You will be quoted a specific delivery promise at the time of checkout that is based on your selected destination country and the shipping methods available for the items in your shopping cart.
Destination and Delivery EstimateCanada: 1-12 business daysUnited Kingdom: 2-6 business daysAustralia and New Zealand: 3-7 business daysIreland: 2-10 business daysMexico: 2-6 business daysCentral America and the Caribbean: 2-7 business daysSouth America: 2-8 business daysEurope: 2-8 business daysJapan: 2-8 business daysHong Kong: 2-8 business daysSingapore: 3-8 business daysRepublic of Korea: 3-8 business daysAsia-Pacific: 2-7 business daysSouth Asia: 3-7 business daysAfrica and the Middle East: 2-10 business daysIceland: 3-6 business daysRussian Federation: 5-15 business days
** Important Note: Please note that Spyder will also need 3-7 business days after the order is processed to ship your order from our U.S. warehouse to the Borderfree facility. The dates above do not include these 3-7 days. Please also note that orders placed after 2 pm EST (11am PST) will not be shipped until the following business day. Orders placed on weekends or holidays will not be shipped until the following business day.
International shipping is calculated based on a number of factors including the desired shipping speed, the number of items you are purchasing, the weight of the items, and the destination country. International shipping will be calculated and guaranteed during the Borderfree international checkout based on the items you are purchasing and your shipping destination.
Your credit card will be billed by Borderfree at the time your items leave the United States.
Duties (or customs tariffs) are set by the destination country customs authorities and determined based on a combination of the country of origin (manufacturing) of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries that Borderfree supports. International taxes (such as Value Added Tax, or VAT) are set by the destination country. You will be able to view the guaranteed total amount of applicable duty and tax/VAT for your order within the Borderfree international checkout.
Your credit card will be billed by Borderfree and your credit card statement will read “BF*Spyder” where “BF” denotes the Borderfree network.